FAQ

Book Editions

All books are the most recent editions.

Shipping Locations

Below is a list of countries we can ship books to:

  • Australia and New Zealand (ships from Australia)
  • Canada (ships from Canada)
  • Czechia, Cyprus, Denmark, Estonia, Finland, Germany, Greece, Hungary, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden (ships from Germany)
  • France (ships from France)
  • Italy (ships from Italy
  • Spain and Portugal (ships from Spain)
  • United States (ships from US)
  • United Kingdom and Ireland (ships from UK)

*We use Amazon to fulfill all orders, so at their discretion they may ship from a different location, but those listed above are the default shipping countries.

Shipping Cost

Free Shipping to:

Australia, Austria, Belgium, Canada, France, Germany, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Poland, Portugal, UK, and US

€10 Flat Rate Shipping to:

Czechia (250 CZK), Denmark (DKK 75), Hungary (4,000 HUF), Slovakia, and Sweden (115 SEK)

€15 Flat Rate Shipping to:

Bulgaria (30 BGN), Cyprus, Estonia, Finland, Greece, Lithuania, Malta, Romania (70 RON), and Slovenia

Shipping Times

The average delivery time for orders is 7-10 business days, but please allow an additional 3-5 days for countries that are a part of the €10 and €15 flat shipping zones.

Tax / VAT / Import Fees

All product prices should already include sales tax/VAT and, in most instances, import fees for international shipments.

However, as Customs policies vary widely from country to country, we cannot guarantee that the recipient of an international delivery will not be subject to import duties and taxes (levied once a delivery reaches your country). We have no control over these charges and can't predict what they may be, so please contact your local customs office for further information.

Returns

Please note, as this is a limited edition set, all sales are final.

If for any reason you receive a damaged book(s), please contact shop@fromzero.com within 14 days of delivery, and we will arrange replacements free of charge. Thank you!